Insights
An exploration of leadership and performance
Insights
Praise & Recognition: A foundational leadership capacity
Praise and recognition can have a powerful impact, but most teams don’t praise each other enough. Research on the ratio of praise to critical feedback suggests the highest performing teams give close to six comments of praise for every critical remark.
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The Art of Listening: From mirror to thought partner
If you can listen to someone and repeat back everything they said, are you an excellent listener? Effective listening is about more than being a passive mirror—it’s about being a thought partner and actively supporting the other person.
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Crucial Conversations
Conversations are important—a single conversation could change the trajectory of a relationship or career. Crucial Conversations, written by Patterson, Grenny, McMillan, and Switzler, recognizes a tendency many of us have to avoid difficult conversations
read more
Praise & Recognition: A foundational leadership capacity
Praise and recognition can have a powerful impact, but most teams don’t praise each other enough. Research on the ratio of praise to critical feedback suggests the highest performing teams give close to six comments of praise for every critical remark.
read more
The Art of Listening: From mirror to thought partner
If you can listen to someone and repeat back everything they said, are you an excellent listener? Effective listening is about more than being a passive mirror—it’s about being a thought partner and actively supporting the other person.
read more
Crucial Conversations
Conversations are important—a single conversation could change the trajectory of a relationship or career. Crucial Conversations, written by Patterson, Grenny, McMillan, and Switzler, recognizes a tendency many of us have to avoid difficult conversations
read more