by jeremyjones2 | Jun 11, 2019 | Leadership
One of your team members arrives to a meeting and you lean over and say, “Awesome work on the rollout plan, it’s detailed and thoughtful.” What’s likely to happen next is a fascinating set of responses in their brain and behavior. Firstly, their brain’s reward system...
by jeremyjones2 | Jun 11, 2019 | Leadership
If you can listen to someone and repeat back everything they said, are you an excellent listener? Effective listening is about more than being a passive mirror—it’s about being a thought partner and actively supporting the other person. The best thought partners put...
by jeremyjones2 | Jun 11, 2019 | Recommended Reading
Conversations are important—a single conversation could change the trajectory of a relationship or career. Crucial Conversations, written by Patterson, Grenny, McMillan, and Switzler, recognizes a tendency many of us have to avoid important and difficult conversations...
