When Feedback Backfires

When Feedback Backfires

Summary: The virtues of feedback – such as improved decision making, work quality, accountability, and continuous improvement – are widely and frequently discussed. However, poorly delivered feedback can backfire, potentially causing lasting and significant damage. ...
The Highest ROI Leadership Skill? Experiments.

The Highest ROI Leadership Skill? Experiments.

Summary: While every leadership journey is unique, shaped by an individual’s own strengths, challenges, habits, and context, some leadership skills are remarkably relevant across a wide range of professional and personal contexts.  The skill of designing and running...
Why We Prefer OKRs to KPIs

Why We Prefer OKRs to KPIs

Summary: Much of a leader’s effectiveness rests on their ability to collaboratively set direction for their team. Two popular goal setting frameworks – Objectives & Key Results (OKRs), and Key Performance Indicators (KPIs) – are widely adopted throughout the...
Expect To Go Backwards Before Going Forward

Expect To Go Backwards Before Going Forward

Expect to go backwards and you will go forward more quickly – a mindset to accelerate your growth and development. Imagine you have golfed using one grip for your entire life, and now you learn, after a lesson with a fancy golf pro, that to get to the next level you...